Terms of service

Terms of Service

Last Updated: September 22, 2026

Welcome to Pikz Zone. These Terms of Service ("Terms") govern your access to and use of the Pikz Zone online store and your purchase of products through our website.

By accessing our website or placing an order, you agree to these Terms. If you do not agree with these Terms, please do not use our website or place an order.

1. Store Information

Pikz Zone
7 Washington Ct
Smithtown, NY 11787
United States

Phone: +1 631-445-9549
Email: pikzzone01@gmail.com

Pikz Zone operates an online store offering home decor lighting and women's jewelry.

Our products may include:

Table lamps
Pendant lights
Home decor lighting
Women's rings
Women's earrings
Other selected lighting and jewelry products

2. Eligibility to Use Our Store

By using our website or placing an order, you represent that:

You are legally capable of entering into a binding agreement under applicable law.
The information you provide is accurate and complete.
You will use our website and services for lawful purposes.
You will not use the website for fraudulent, abusive, or unauthorized activities.

If you are purchasing on behalf of another person or organization, you represent that you have authority to do so.

3. Product Information

We make reasonable efforts to provide accurate product descriptions, images, specifications, measurements, pricing, and other information.

However, certain product characteristics may appear differently depending on:

Your device or screen settings
Lighting conditions
Photography
Manufacturing or production variations
Product availability

Product information may be updated or corrected when necessary.

We do not guarantee that every product image, description, specification, or other website content will always be completely free of errors.

If you have questions about a product before purchasing, please contact us.

4. Product Availability

Products shown on our website may not always be available.

We reserve the right to:

Change product availability
Discontinue products
Update product information
Limit quantities
Correct inventory errors
Cancel an order when necessary due to an inventory or fulfillment issue

If we cannot fulfill an order that you have already paid for, we will provide an appropriate refund for the affected order or item.

5. Prices

Product prices are displayed on the website at the time of purchase.

Prices may change at any time without prior notice.

A price change will not affect an order that has already been accepted and confirmed, except where correction of an obvious pricing or listing error is required.

6. Orders

When you place an order, you are submitting a request to purchase the selected products.

After placing an order, you may receive an order confirmation by email. An order confirmation acknowledges that we received your order request but does not necessarily guarantee that the order will be fulfilled if an issue later arises with inventory, payment, product information, or another fulfillment matter.

We reserve the right to refuse or cancel an order where reasonably necessary, including in circumstances involving:

Incorrect pricing or product information
Product availability issues
Suspected fraud or unauthorized activity
Incorrect customer information
Technical or website errors
Other circumstances that prevent proper fulfillment

If an order is canceled after payment has been collected, we will provide an applicable refund.

7. Customer Information

You are responsible for providing accurate information when placing an order.

This may include:

Your full name
Shipping address
Billing information
Email address
Phone number
Payment information required by the payment provider

Please carefully review your information before completing checkout.

Pikz Zone is not responsible for delivery problems caused by inaccurate or incomplete information provided by the customer.

8. Payment

Payment must be successfully authorized before an order can be processed.

Available payment methods are displayed during checkout.

Payments may be processed through third-party payment providers. Those providers may have their own terms and privacy policies.

Pikz Zone does not request customers to send complete payment card information through email.

9. Shipping and Delivery

Pikz Zone currently ships to customers within the United States only.

Standard Shipping

Shipping Cost: Free
Estimated Delivery Time: 3–5 business days

Delivery estimates are not guarantees and may vary because of circumstances such as:

Carrier delays
Severe weather
Holidays
Incorrect or incomplete shipping information
Delivery service interruptions
Other circumstances outside our reasonable control

Customers should ensure that the shipping information provided at checkout is accurate.

For additional information, please review our Shipping Policy.

10. Returns and Refunds

Returns and refunds are governed by our separate Return and Refund Policy.

Our standard return period is 30 days from the date of delivery for eligible products, subject to the requirements and exclusions described in that policy.

Customers should review the Return and Refund Policy before purchasing and before initiating a return.

11. Damaged, Defective, or Incorrect Products

If you receive a product that is damaged, defective, or different from the product you ordered, please contact us as soon as possible.

Contact:

Email: pikzzone01@gmail.com
Phone: +1 631-445-9549

Please provide your order number and relevant information about the issue. Photographs may be requested to help us evaluate the situation.

We will review the matter and determine the appropriate resolution in accordance with our Return and Refund Policy and applicable law.

12. Jewelry Information

Our store offers women's jewelry, including rings and earrings.

Customers should carefully review the product description, available materials, dimensions, sizes, finishes, and other specifications provided on the applicable product page before purchasing.

Product characteristics may vary by item.

If you require clarification about a jewelry product, please contact us before placing your order.

13. Lighting Products

Our store offers home decor lighting products, including table lamps and pendant lights.

Customers should review the product description and specifications before purchasing, including available information relating to dimensions, materials, electrical requirements, installation, and intended use where provided.

Lighting products should be used according to the applicable product instructions and safety information.

14. Intellectual Property

Unless otherwise stated, the content on our website, including text, graphics, logos, photographs, product descriptions, designs, page layouts, and other materials, may be owned by or licensed to Pikz Zone.

You may access and use website content for personal and lawful shopping purposes.

You may not, without appropriate authorization:

Copy substantial portions of website content
Reproduce website materials for commercial purposes
Modify or redistribute our content
Use our content to create competing commercial materials
Use our branding or other protected materials in a misleading manner

15. Prohibited Uses

You may not use our website to:

Violate applicable laws or regulations
Commit fraud
Attempt unauthorized access to website systems
Interfere with website security
Introduce malicious software or harmful code
Collect information about other customers without authorization
Abuse promotions or discounts
Submit false or misleading information
Use the website for unauthorized commercial purposes
Interfere with another customer's use of the website

We may restrict or terminate access where reasonably necessary to protect our store, customers, service providers, or website.

16. Third-Party Services

Our store may use third-party services to provide functions such as:

Payment processing
Website hosting
Shipping
Analytics
Customer support
Fraud prevention
Marketing
Other ecommerce services

Third-party services may have their own terms and privacy policies.

Pikz Zone is not responsible for the independent policies or practices of third-party services that we do not control.

17. Links to Third-Party Websites

Our website may contain links to websites or services operated by third parties.

These links may be provided for convenience or informational purposes.

Pikz Zone does not control third-party websites and is not responsible for their content, policies, availability, or practices.

Your use of a third-party website is subject to that website's applicable terms and policies.

18. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be:

Available without interruption
Free from technical errors
Free from security vulnerabilities
Free from temporary outages
Completely accurate or current

The website may occasionally be unavailable due to maintenance, updates, technical problems, service-provider issues, or circumstances outside our control.

19. Errors and Corrections

Our website may occasionally contain typographical, pricing, inventory, product, or other errors.

We reserve the right to correct errors and update information when necessary.

If an obvious error affects an order, we may contact the customer to determine an appropriate resolution. Where an order cannot reasonably be fulfilled because of an error, the order may be canceled and any applicable payment refunded.

20. Disclaimer

To the extent permitted by applicable law, the website and its content are provided on an "as available" basis.

We do not make guarantees beyond those expressly provided in these Terms, our applicable store policies, or guarantees that cannot legally be excluded.

Nothing in these Terms is intended to exclude or limit any consumer rights that cannot legally be excluded or limited under applicable law.

21. Limitation of Liability

To the extent permitted by applicable law, Pikz Zone will not be responsible for indirect, incidental, special, consequential, or similar damages arising from the use of our website or purchase of products, except where such limitation is not permitted by law.

Nothing in these Terms limits liability where applicable law prohibits such a limitation.

22. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, and reasonable expenses arising from your unlawful use of our website, violation of these Terms, or misuse of our services.

This provision does not limit any rights or remedies that cannot legally be limited.

23. Privacy

Our collection and use of personal information are described in our Privacy Policy.

By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy.

24. Changes to These Terms

We may update these Terms from time to time.

When changes are made, the updated version will be posted on this page and the "Last Updated" date will be revised.

Your continued use of the website after updated Terms are posted may constitute acceptance of the updated Terms to the extent permitted by applicable law.

25. Governing Law

These Terms are intended to apply to purchases and use of our website in accordance with applicable laws of the United States and the applicable laws governing the business and transaction.

Nothing in these Terms is intended to remove or limit consumer protections or rights that cannot legally be waived.

26. Contact Us

If you have questions about these Terms of Service, please contact us.